Global Surveys is a group of companies “Limited Liability Companies” established in 2012, has branches and representations that cover over 22 countries in the MENA region, Europe, and East Africa.
We provide testing, inspection and verification services as an independent & neutral third party among the contractual parties, in addition to other business lines such as:
- Organizational and Institutional Services
- Logistics Assurance Services
- Information Security Services
- Auditing & Certification Services
- Monitoring and Evaluation Services
- Mystery Shopping Services
- Training Services
Our Company’s staff has a very high technical and administrative proficiency, exceeds 25 years in inspection among other business lines.
We are committed to execute all of our works in conformity with the requirements of quality management system (ISO 9001:2015, ISO 17020:2012, and the national and international standards) related to our services.
OUR MISSION:
To provide best services to our clients and market with full commitments to professionalism, independence and neutrality.
OUR VISION:
Based on our continuous improvement, we strive to achieve a pioneer company in the market of inspection, qualification, training and testing. Seeking to be “One-Stop Shop” to our clients.
OUR COMPLIANCE PROGRAM
At Global Surveys, we are deeply committed to upholding the highest standards of compliance across all aspects of our operations. Our compliance program serves as the cornerstone of our business ethics, guiding our actions to ensure integrity, transparency, and accountability in everything we do. We pledge to continuously strengthen and enhance our compliance efforts, fostering a culture of responsibility and ethical conduct among all our stakeholders.
Our Compliance Principles:
- Integrity:
- We uphold the highest standards of ethics and integrity in all our business activities, transactions, and relationships, Global Surveys shall report data, test results and other material facts in good faith and shall not improperly change them, and shall only issue reports and certificates that correctly present the actual findings, professional opinions or results obtained.
- We foster transparency in our compliance practices, policies, and procedures, ensuring clear communication and understanding among all stakeholders.
- We hold ourselves, our employees, executives, and stakeholders accountable for compliance with laws, regulations, and company policies.
- We are committed to strictly adhering to all relevant laws, regulations, and industry standards in our operations.
- Risk Management: We implement robust risk management processes to effectively identify, assess, mitigate, and monitor compliance risks.
- Independence and Impartiality: We ensure independence and impartiality in our compliance functions to facilitate objective assessments and decision-making processes.
- Confidentiality and Data Protection: Global surveys adopts the controls for information security based on ISO 27001:2022, we respect the confidentiality and privacy of client’s information and ensure processes are in place to adequately protect such information.
- Anti-Corruption : We are committed to combating corruption in all its forms and maintaining a zero-tolerance policy towards bribery, extortion, and other corrupt practices. Our policy reflects a firm stance against corruption and unethical behavior in all aspects of our operations. Employees are empowered to reject unethical requests and escalate concerns.
- Anti-Bribery: Our policy unequivocally prohibits bribery, facilitation payments, and political contributions by employees or on behalf of Global Surveys. We adhere strictly to anti-bribery laws and regulations, refraining from any form of bribery or political support. Employees are required to decline gifts and report any solicitation or offering of improper payments for provision of improper benefit.
- Conflict of Interests:
- We recognize and mitigate conflicts of interest to ensure fair and unbiased decision-making, transparency, and accountability.
- Our policy addresses conflicts of interest by defining various types of conflicts that may arise, such as financial interests, personal relationships, and outside activities.
- Employees are required to declare any potential conflicts and promptly report changes to their employment status or engagements with other work.
- Fair Business Conduct:
- Global Surveys strictly adheres to fair-trade laws in all regions of operation and partners with entities that also comply with such laws.
- We conduct business with integrity and ethical principles to foster trust among stakeholders.
- Prohibited practices include any actions that restrict, distort, or prevent competition. Employees and representatives are prohibited from engaging in collusion, price-fixing, bid-rigging, or other anti-competitive activities.
- Respect for competitors’ confidential information and refraining from activities that manipulate market prices are also emphasized.
- Fair Labor: We uphold fair labor practices, including inclusion, non-discrimination, fair wages, safe working conditions, and respect for workers’ rights and dignity.
- Prevention of Sexual Exploitation and Abuse (PSEA): We are committed to preventing sexual exploitation and abuse within our organization and the communities we serve, and we have zero tolerance for such behavior. We implement strict policies, procedures, and safeguards to protect vulnerable individuals and ensure a safe and respectful environment for all.
- Health & Safety: Global Surveys is committed to providing a safe and healthy workplace for all employees, contractors, and visitors, while also minimizing our impact on the environment. Our commitment to HSE is an integral part of our business and we strive to continuously improve our HSE performance.
- Supplier Code of Conduct: Global Surveys ensures ethical and sustainable practices in its supply chain through rigorous prequalification screening, a comprehensive supplier code of conduct, supplier training, regular review and updates of the code of conduct, and ongoing audits to assess compliance and drive improvement.
- Non-Retaliation: We prohibit retaliation against individuals who report compliance concerns or violations in good faith, fostering an environment where stakeholders and employees feel safe to raise issues without fear of reprisal.
- Continuous Improvement: We foster a culture of continuous improvement by regularly evaluating and enhancing our compliance programs, controls, and processes based on emerging risks, industry best practices, and lessons learned.
At Global Surveys, we value transparency and accountability. If you have any compliance enquiries, complaints or feedback, we encourage you to report them promptly to our email: compliance@globalsurveys.com