Anyone can be a mystery shopper
A mystery shopper is a self-employed who is hired to anonymously evaluate the client’s customer service, sales process, and overall experience of a business. His job is to act as a typical customer, assess the service provided, and report back via online assignment or digital form on their observations and experiences
Targeted Sectors:
Mystery shopping can be used in any industry or sector where customer service and the customer experience are important factors, such as:
- Hospitality industry
- Entertainment industry
- Retail Industry
- Transport industry
- Fitness Industry
- Healthcare industry
- Education industry
- Automotive sector
- Telecommunications
Benefits to becoming a mystery shopper include opportunities to:
- Flexible source of income, earn extra money, free meals or services.
- Help improve customer service & make a positive impact on the clients you visit
- Opportunities to try new things, and the chance to develop valuable skills.
How can you conduct the mystery shopping audit?
There are many different types of evaluations available, they include:
- Face to Face
- Telephone
- Social Media
- Website
- Web chat
- Audio recorded
Free sign-up, it will take five minutes only
To become a shopper, you will need to provide your contact information and some personal details. Once you agree to the terms and conditions, you will receive an email with your login credentials. If you do not see the email, you may need to check your junk/spam folder and add the sender’s email address to your address book.